Refund and Cancellation Policy

At Fab Sports, we strive to ensure that our customers are completely satisfied with their purchases. We understand that sometimes you may need to cancel an order or request a refund. This Refund and Cancellation Policy outlines the terms and conditions under which cancellations and refunds can be processed.

1. Order Cancellation

  • Before Shipment: If you wish to cancel your order, please contact us as soon as possible at info@fabsportsindia.com or +917303763585. If the order has not yet been shipped, we will cancel it and process a full refund.
  • After Shipment: If your order has already been shipped, you can still cancel it by refusing delivery when it arrives. Once we receive the returned package, we will process a refund for the order value minus any shipping costs.

2. Refund Policy

  • Eligibility: Refunds are available for products that are returned in their original condition, unopened, and unused. To be eligible for a refund, you must contact us within 03 days of receiving your order.
  • Process: To initiate a refund, please contact our customer service team at info@fabsportsindia.com or +917303763585 with your order details. We will provide you with instructions on how to return the product.
  • Shipping Costs: The cost of return shipping will be the responsibility of the customer, unless the return is due to a defective product or an error on our part.
  • Processing Time: Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment within 7-10 business days.

3. Non-Refundable Items

Certain items are non-refundable, including:

  • Products that have been opened or used.
  • Products not in their original condition, damaged, or missing parts for reasons not due to our error.
  • Any item returned more than 14 days after delivery.

4. Defective or Damaged Products

If you receive a defective or damaged product, please contact us immediately at info@fabsportsindia.com or +917303763585. Provide details of the defect or damage, and if possible, include photos. We will arrange for a replacement product or a full refund, including any shipping costs incurred.

5. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at info@fabsportsindia.com, +917303763585 for further instructions.

6. Contact Information

For any questions or concerns regarding cancellations, returns, or refunds, please contact our customer service team:

Fab Sports 995, Sec-45, Gurugram, info@fabsportsindia.com, +917303763585.

We are here to assist you and ensure your experience with Fab Sports is a positive one. Thank you for choosing Fab Sports for your sports nutrition needs.